What materials are used in the dual-level basin?

Our dual-level basins are crafted from high-quality ceramic, to ensure long-lasting performance, easy maintenance, and a sleek appearance.

Does the dual-level basin require special plumbing?

It connects to standard plumbing systems and the licenced plumber will advise any adjustments for installation. 

Does the lower basin have a separate drainage system?

Yes, The both level use separate drain hose and can be connected to a single drainage. We provide a bonus drain hose kit for an easy installation if you prefer to use it. 

Can I connect hot water to both levels?

Yes! The basin supports hot and cold-water connections, so you can have warm water for both hand and foot washing.

Can the lower level be used for other purposes?

Yes! It’s up to your creativity!

Is the dual-level basin suitable for small bathrooms?

Yes! The space-saving design makes it ideal for compact bathrooms, combining two functions in one unit without taking up extra room.

Can the dual-level basin be installed outdoors?

Yes, it’s perfect for garden areas, patios, and poolside spaces where foot washing is needed.

Can I choose different faucet options for the dual-level basin?

The product comes with a watermark faucet. You can separately purchase and install a different faucet for top level, depending on your preferences.

Is the dual-level basin suitable for elderly users?

Absolutely! It offers easy foot-washing access for elderly individuals and those with limited mobility, reducing strain and improving hygiene.

Can children use the lower level safely?

Yes! The lower basin is designed with ergonomic height considerations, making it perfect for kids to wash their feet safely after outdoor activities or playtime.

Can the dual-level basin be used in commercial spaces?

Yes! It’s perfect for gyms, spas, offices, salons, and other high-traffic areas where hand and foot washing are needed.

Can I install the dual-level basin myself, or do I need a professional?

A licensed plumber is required for installation for a perfect fit and leak-free setup.

Can this basin be used in medical or healthcare facilities?

Absolutely! The dual-level basin is great for hospitals, clinics, and physiotherapy centers, where foot hygiene is essential for patients and healthcare staff.

Can the dual-level basin be used in outdoor prayer areas?

Yes! It’s a great solution for mosques, temples, and religious centers where foot washing is essential before prayer.

Does the basin require frequent maintenance?

Not at all! Regular cleaning with mild soap and water is enough to keep it in perfect condition. The durable materials are designed to resist stains.

How do I ensure the basin lasts a long time?

Regular cleaning, avoiding harsh chemicals, and using gentle cleaning cloths will help maintain its durability and finish.

Can I order the dual-level basin for bulk or commercial projects?

Absolutely! We offer bulk discounts for hotels, spas, religious centers, and commercial facilities. Get in touch with us at sales@wazalis.com.au  0403 990 107 for pricing and order details.

What payment options do you offer?

Currently we accept bank transfer or cash on delivery. 

How long does delivery take?

Delivery time varies by location, but standard delivery usually takes 5-7 business days. Please discuss when placing an order.